Director, Software Quality Assurance

Development · Cork, Cork
Department Development
Employment Type Full-Time
Minimum Experience Executive

Director, Software Quality Assurance


About the job


The Director, Software Quality Assurance (QA) is responsible for defining and promoting a quality mindset and strategy across the organization.  This position creates a strategic vision, matures, and directs quality assurance policies, program, and initiatives.  It develops, implements, enforces, and improves upon quality standards, tools, and methods to assure quality across new and existing products and services.  The position requires strong communication skills and will include work across multiple teams.  This is a supervisor position, which is responsible for managing and directing the quality assurance team.  This position reports to the Senior Vice President of Engineering.


Job Responsibilities:


  • Evaluates, analyzes, and reports on the quality program
  • Develops and manages against QA budget
  • Creates a strategic vision, matures, and directs quality assurance policies, program, and initiatives
  • Develops, implements, enforces, and improves upon quality standards, tools, and methodologies
  • Promote and ensures continual service improvement occurs, and data-based process improvements are implemented for existing QA processes
  • Defines and documents quality policy, process, and procedures
  • Manages all quality assurance functions
  • Develops quality assurance staff by recruiting, selecting, orientating, and training employees
  • Engage in the overall Project Lifecycle Methodology to inform appropriate data quality and testing considerations are part of the process and templates are available
  • Evaluates and cross-trains on integration of technical systems and end-to-end flows to ensure appropriate level of testing
  • Works with cross-department leadership to delivery high quality products and services on schedule
  • Manages and promotes good working relationships across cross-functional teams
  • Prior experience researching, championing, and recommending industry best practices
  • Maintains a deep understanding of ClickDimensions’ systems as a whole in order to analyze, advise, and communicates risk and impact to new and existing products and services. 
  • Provides input into mitigation plans as necessary
  • Contributes to team effort as needed
  • As applicable, after-hours work may be necessary to support deployments, changes, or major incident response


Qualifications:


  • 7-10 years of Software Quality Assurance experience in Automation Testing and Manual Testing 
  • 2-5 years of experience managing a quality assurance team
  • Experience working with SDLC and Agile/Scrum methodologies
  • Demonstrated ability in the creation of quality standards, tools, and methodologies
  • Extensive familiarity with quality assurance processes and procedures, and the ability to devise methods to enforce quality standards
  • Experience planning and executing end to end testing of integrated systems including validation of the integration layer
  • Expertise in different testing methodologies, specifically as it relates to Unit, Regression, Sanity, and Flaky tests
  • Expertise in performing different types of Testing: Front-end, Backend, Integration, End-to-End and User Acceptance Testing
  • Demonstrated leader in the coordination of cross-functional teams and champion of consistency and task completion
  • Proven skills in the development, implementation and execution of strategic plans, the integration of complex projects into existing systems and structures, and the ability to identify future opportunities
  • Robust analytical skills for both existing processes and identifying areas of opportunity
  • Excellent verbal and written communication skills with the ability to translate complex findings to business stakeholders
  • Excellent decision-making, problem-solving, team and time management skills
  • Ability to effectively prioritize and execute tasks in a high-pressure environment

 

Preferred Qualifications:


  • 2+ years of experience with Jira and Confluence
  • Industry certification(s) (i.e., HL7, ITIL foundations, ITIL Intermediate, SIX Sigma, etc.)
  • Strong knowledge of all aspects of revenue technologies (CRM, Marketing and Sales).
  • Familiarity with Microsoft Azure, D365 or Power App environments

 

Thank You

Your application was submitted successfully.

  • Location
    Cork, Cork
  • Department
    Development
  • Employment Type
    Full-Time
  • Minimum Experience
    Executive